DROPS

Privacy Policy

Operator: Ryan Lahetta · Last updated November 7, 2026

This policy explains how Ryan Lahetta operates the Oregon Sales Desk V2 for DROPS, LLC and how DROPS business information is handled in the dashboard.

Information and sources

The Sales Desk uses retailer names and locations, orders, products, sales, and representative assignments from DROPS order-management systems and company records. It calculates forecasts and displays QuickBooks accounts receivable information, including customer names, invoice dates, due dates, and balances. When an authorized DROPS administrator connects QuickBooks, the Sales Desk retrieves that information through Intuit's authorization process for DROPS operations, not on Intuit's behalf.

The site uses a shared team password, a signed session cookie lasting up to seven days, and limited sign-in attempt information derived from a visitor's network address. Shared-password access does not create individual employee profiles.

Use and access

DROPS uses this information for account follow-up, sales and collections reporting, forecasts, and reconciliation. Authorized employees and contractors with the team password can view account-level sales and receivables. Ryan Lahetta and service providers that host or maintain the Sales Desk may process information to operate it for DROPS. Neither Ryan nor DROPS sells this information or uses it for advertising.

Storage and retention

The Sales Desk uses cloud hosting, encrypted web connections, and server-side secrets. Information may be processed outside the United States. Dashboard records are kept as needed for DROPS reporting, reconciliation, operations, and legal recordkeeping. Deletion requests are reviewed against those needs.

QuickBooks access and requests

An authorized DROPS administrator can revoke QuickBooks access through Intuit. After revocation, the Sales Desk stops requesting data through that connection. Information obtained through it is removed from active use, while retained copies are handled under DROPS recordkeeping requirements. For access, correction, or deletion requests, contact rlahetta@gmail.com. Ryan will coordinate with DROPS on the response.

Changes

Ryan Lahetta may update this policy as the Sales Desk changes and will post the new text and date here.